We're looking for a full time Administrator/Book-keeper for our small, busy office based in Gateshead.

The successful candidate will perform the following duties:

• Respond to telephone and email enquiries
• Enter and maintain customer information in online databases
• Communicate with clients
• Liaise with the organisations who oversee the programmes delivered by Transmit
• Use a customer relationship management system (Capsule CRM)
• Maintain an email mailing list (MailChimp)
• File management (mainly electronic)
• Complete, maintain and process paperwork for the programmes delivered by Transmit
• Provide sales and marketing admin support
• Assist with monthly reporting
• Assist with arranging in-house and external events
• Book travel & accommodation
• Order office stationery

• Raise and process sales invoices
• Process and pay purchase invoices
• Keep financial records using online software (Xero)
• Liaise with our accountants

Our ideal candidate will be:
• Structured and organised
• Friendly, have a good sense of humour and be a good communicator
• Able to adapt and be flexible to changes in the programmes we deliver
• Competent with Microsoft Office, book-keeping software, email and websites
• Able to work to deadlines
• Able to manage multiple activities

This is a good opportunity for someone to work for a dynamic young company with the potential for career progression – if you have the ability/desire to work in other areas of the business then we will encourage that. We work hard but enjoy being at the office which creates a good atmosphere.

You must be a nice person, get on well with everyone, have the ability to get your work done without too much supervision and thrive on the challenges that a small business environment brings. If you have a negative attitude and just see clients as an inconvenience then this isn’t the job for you.

Please send us an email to with the subject line ‘Admin job’. Send us your CV and a quick note saying why you’d like to work with us. Links to your social networks would be handy too.

The closing date for applications is Sunday 15th February 2015